Refund policy

1. We have a 30-day return policy. You have 30 days after receiving your item to request a return.

To be eligible for a return, items must be in the same condition as received, with tags and in original packaging. Proof of purchase is required.

Contact us at info@andistribution.co.uk to start a return. If your return is accepted, we will provide instructions for returning the goods.

1. 2 Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or the wrong item.

1. 3 Exceptions: We do not accept returns for perishable goods, custom products, hazardous materials, or flammable liquids. Sale items and gift cards are non-returnable.

1. 4 Exchanges: The fastest way to ensure you get what you want is to return the item and make a separate purchase for the new item.

1. 5 Refunds: Once we’ve received and inspected your return, we’ll notify you of the approval or rejection of the refund. Approved refunds will be processed within 5 working days.